Since July 1st 2021, the VAT rate applied to an order delivered in a European Union country corresponds to the rate effective within the country of delivery of this order.

Customer service - Contact us

Please use this contact form for any information about the products, your order, a service request, etc...

This contact form is the only communication channel we have, as the Audiophonics workforce does not provide quality customer service over the telephone.

We will answer you as soon as possible.

1. Select a topic / service

(Please select a drop-down menu below, then click on the subject corresponding to your request)

Pre-Sale

Technical information - Advice

Need informations about product, before or after ordering ? It's here !

Workshop / Assembly

If you have a specific assembly request and would like to get information about feasibility and price. Contact our workshop directly.

Pending order

Delivery Time

You have a question about the delivery time of one of your orders and / or want to know its progress.

Modify Order

Only available if your order is waiting for products. Not available if all products were in stock.

After sales service

Technical informations

You received your product and you need some technical infos about it.

Reasons for requesting after-sales service

Contact us through the ticket system in your account.

Other requests

Other requests

You wish to contact us but your request does not seem to correspond to one of the subjects present on this page. You can select this topic.

Product Proposal

If there is a product that you would to see in our catalog? Let us know !

Webmaster

Do you encounter a problem with the site or discovered a bug ? Feel free to bring it up.

2. Complete your contact information and write your message

Email address

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3. Send your message!

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