COVID-19 Virus information. Find the latest regularly updated information about the status of our services.

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Due to the current situation, delivery times for non-stocked products may be extended, however we do our utmost to maintain a constant supply.
The methods of delivery to the collection point and post office have been temporarily deactivated, as well as TNT for France, Italy and Spain.

From March, 30th there will be no shipment with Colissimo on Monday and Tuesday.

More info : here

When available, we suggest you to select GLS or TNT

Thank you for your understanding.

Customer service - Contact us

Please use this contact form for any information about the products, your order, a service request, etc...
This contact form is the only communication channel we have, as the Audiophonics workforce does not provide quality customer service over the telephone.
We will answer you as soon as possible.

1. Select a topic / service

(Please select a drop-down menu below, then click on the subject corresponding to your request)

Pre-Sale

Need informations about product, before or after ordering ? It's here !

If you have a specific assembly request and would like to get information about feasibility and price. Contact our workshop directly.

Pending order

You have a question about the delivery time of one of your orders and / or want to know its progress.

You've placed an order on our site and would like to make a change to this one ? Contact us.

After sales service

You received your product and you need some technical infos about it.

Causes de demande SAV

Contactez nous par le systeme de tickets dans votre compte

Other requests

You wish to contact us but your request does not seem to correspond to one of the subjects present on this page. You can select this topic.

If there is a product that you would to see in our catalog? Let us know !

Do you encounter a problem with the site or discovered a bug ? Feel free to bring it up.

2. Complete your contact information and write your message

3. Send your message!

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