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Take advantage of free delivery from 149€ *!  See conditions of the offer here. The discount is applied on step 4

Dear customers,

Please note that Thursday, May 1st is a holiday in France.

All orders placed after 12.0PM on Wednesday, April 30th will only be shipped on Friday, May 2th at the earliest.

We thank you for your understanding.

Customer service - Contact us

Please use this contact form for any information about the products, your order, a service request, etc...
This contact form is the only communication channel we have, as the Audiophonics workforce does not provide quality customer service over the telephone.
We will answer you as soon as possible.

1. Select a topic / service

(Please select a drop-down menu below, then click on the subject corresponding to your request)

Pre-Sale

Need informations about product, before or after ordering ? It's here !

You'd like to order a custom cable from our workshop, selecting your own components.

Pending order

You have a question about the delivery time of one of your orders and / or want to know its progress.

Only available if your order is waiting for products. Not available if all products were in stock.

After sales service

You received your product and you need some technical infos about it.

Reasons for requesting after-sales service

Contact us through the ticket system in your account.

Other requests

You wish to contact us but your request does not seem to correspond to one of the subjects present on this page. You can select this topic.

If there is a product that you would to see in our catalog? Let us know !

Do you encounter a problem with the site or discovered a bug ? Feel free to bring it up.

2. Complete your contact information and write your message

3. Send your message!

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