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DELIVERY - GENERAL INFORMATION
When your payment is validated and the items are available, they are generally shipped to you on the same day for orders placed before 11 a.m. (excluding Monday, Saturday, Sunday and public holidays) or the next day. Regardless of the shipping method chosen, we will provide you as soon as possible with a link that will allow you to track the delivery of your package online.
Shipping costs include packaging, handling, postage and insurance. They contain a fixed part and a variable part according to various criteria: total weight of the selected products, country of delivery and place of delivery. It is advisable to group your purchases into a single order; otherwise, you will have to pay shipping costs for each of them.
Special care is taken in packing and protecting your items. However, we cannot be held responsible for any damage caused by the carrier.
- ALL THESE DIFFERENT SHIPPING SERVICES ARE DIRECTLY VISIBLE IN THE SHOPPING CART -
→ SO COLISSIMO
We offer So Colissimo, the new service offered by La Poste for France and certain European countries. Orders placed before 11am will be shipped on the same day or the next day (excluding Saturday, Sunday and public holidays).
You will be able to track your package with the number that we will have provided you by email once your package has been shipped: TRACKING COLIS SO COLISSIMO
You have 3 delivery solutions to choose from:
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 | My home is going to allow you to make yourself comfortable deliver directly to your home or your workplace. | Delivery time France: 48h |
 | My shopkeeper is going to allow you have it delivered to a store near your address or your workplace. | Delivery time France: 48h Delivery time Europe: D+4 / D+5 (Excluding Sunday and public holidays) |
 | My post office is going to allow you to make | Delivery time France: 48h |
→ UPS EXPRESS SAVER SERVICE
We offer you a service of international delivery provided by our partner UPS and its service Express Saver. Orders placed before 11am will be shipped on the same day or the next day (excluding monday, saturday, sunday and public holidays).
Next day delivery (excluding Saturday / Sunday) throughout Europe, and fast delivery worldwide (2 or 3 days USA / Canada, and 3 / 4 days Asia)
You will be able to track your package with the number provided by mail once your package is shipped: TRACKING UPS EXPRESS SAVER DELIVERY
→ COLISSIMO INTERNATIONAL
We offer you a service of international delivery insured by our partner Colissimo. Orders placed before 11am will be shipped on the same day or the next day (excluding Saturday, Sunday and public holidays).
You will be able to track your package with the number that we will have provided you by email once your package has been shipped: TRACKING PARCEL COLISSIMO
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 | Colissimo DOM-TOM will allow you to collect your parcel in the DOM-TOM in just 5 to 7 days. | Delivery time DOM-TOM: D+5 to D+7 |
| Colissimo International will allow you to collect your parcel anywhere in the world in juste 5 to 10 days, depending on the country selected. | Worldwide delivery time: D+5 to D+10 (Excluding Saturday, Sunday and public holidays) |
→ DPD Predict
We offer you a service of french and international delivery provided by our partner DPD and its Predict service. All orders placed before 11am will be shipped on same day or the next day (excluding Mondays, Saturdays, Sundays and public holidays).
Delivery within 24/48 hours in France (85% of France delivered within 24 hours) and delivery within 3 to 5 working days in Europe (indicative times).
You will be able to track your parcel with the number provided by email once your parcel has been shipped : DPD Tracking
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