DELIVERY - GENERAL INFORMATION


 

When your payment is validated and the items are available, they will be shipped to you on the same day for orders placed before 1 p. m. or the following day (excluding Saturday, Sunday and public holidays) for other orders. Regardless of the shipping method chosen, we will provide you as soon as possible with a link that will allow you to track the delivery of your package online.

Shipping costs include packaging, handling, postage and insurance. They contain a fixed part and a variable part according to various criteria: total weight of the selected products, country of delivery, and place of delivery. It is advisable to group your purchases into a single order; otherwise, you will have to pay shipping costs for each of them.
Special care is taken in packing and protecting your items. However, we cannot be held responsible for any damage caused by the carrier.

 


- ALL THESE DIFFERENT SHIPPING SERVICES ARE DIRECTLY VISIBLE IN THE SHOPPING CART -


  

SO COLISSIMO

We offer So Colissimo, the new service offered by La Poste for France and certain European countries. Orders placed before 1pm will be shipped on the same day, or the next day (excluding Saturday, Sunday and public holidays) for the others.

You will be able to track your package with the number that we will have provided you by email once your package has been shipped: SUIVI COLIS SO COLISSIMO

You have 3 delivery solutions to choose from:

logo-so.jpg
Mon-Domicile.jpgMy home is going to allow you to make yourself
comfortable deliver directly to your home or
your workplace.

Delivery time France: 48h
Delivery time Europe: D+4 / D+5
(Excluding Saturday, Sunday and public holidays)


Mon-Cmmercant.jpgMy shopkeeper is going to allow you
have it delivered to a store near your address
or your workplace.
Delivery time France: 48h
Delivery time Europe: D+4 / D+5
(Excluding Saturday, Sunday and public holidays)


Mon-BureauPoste.jpg

My post office is going to allow you to make
sure deliver directly to one of the 17,000 offices
of the position (in France) of your choice.

Delivery time France: 48h
Delivery time Europe: D+4 / D+5
(Excluding Saturday, Sunday and public holidays)

 


→ TNT EXPRESS

We offer you a service of EXPRESS Delivery insured by our partner TNT. All EXPRESS orders placed before 1pm will be shipped on the same day, or the next day (excluding Saturday, Sunday and public holidays) for the others.

You will be able to track your package with the number that we will have provided you by email once your package has been shipped. : TRACKING PARCEL TNT

TNT_Express_logo.jpg

Mon-Domicile.jpgTNT 24H at my home will allow you to
collect your parcel in 24 hours only at
your home or workplace.

Delivery time France: 24h
(excluding Sundays and public holidays)


tnt_logo_sure_we_can.jpg
TNT Express will allow you to collect
your parcel in only 3 to 5 days in Europe.
Delivery time Europe: D+3 to D+5
(excluding Sundays and public holidays)

 


COLISSIMO INTERNATIONAL

We offer you a service of INTERNATIONAL DELIVERY insured by our partner Colissimo. Orders placed before 1pm will be shipped on the same day, or the next day (excluding Saturday, Sunday and public holidays) for the others.

You will be able to track your package with the number that we will have provided you by email once your package has been shipped: TRACKING PARCEL COLISSIMO

TNT_Express_logo.jpg

tnt_logo_sure_we_can.jpgColissimo DOM-TOM will allow you
to collect your parcel in the DOM-TOM
in just 5 to 7 days.

Delivery time DOM-TOM: D+5 to D+7
(Excluding Saturday, Sunday and public holidays)


tnt_logo_sure_we_can.jpg
Colissimo International will allow you to
collect your parcel anywhere in the world in juste
5 to 10 days, depending on the country selected.
Worldwide delivery time: D+5 to D+10
(Excluding Saturday, Sunday and public holidays)

 


WITHDRAWAL FROM OUR PREMISES

Point%20retrait%20Bordeaux.jpg       

We offer our customers in Bordeaux to collect their online orders from our premises so as not to pay shipping costs.

When your order is ready, you will receive an e-mail indicating that you can come and get it with all the information you need to find us.
Allow half a day for the preparation of your order if all products are in stock.

We also inform our kind customers that we are not a physical store and that we cannot carry out a direct sale without any means of collection.

Horaires d'ouvertures : 
From Monday to Thursday: 9h - 12h30 and 13h30 - 17h30
Friday: 9h - 12h30 and 13h30 - 17h


No products

To be determined Shipping
0,00 € Tax
0,00 € Total

Check my cart